Q: Do you offer any products that are non-GMO, vegan, or gluten-free?
A: Yes, all our products are non-GMO and gluten-free. We also have a selection of vegan products, which are clearly labeled in their descriptions.
Q: Which products contain caffeine?
A: Our Green Tea Extract has 30 mg of caffeine per serving, and the Green Coffee Bean Extract 800 contains 20 mg per serving.
Q: How do you ensure the safety of your products?
A: We adhere to the highest industry standards, with all products tested by third-party labs for quality, potency, and safety, and manufactured in GMP-certified facilities.
Q: From where do you source your ingredients?
A: Ingredients are sourced globally, including from the E.U. and the U.S.A., focusing on regions where they naturally thrive.
Q: Are your product bottles BPA-free?
A: Absolutely, all our bottles are BPA-free.
Q: Are your products approved by the FDA?
A: While not FDA-approved, our products are produced following strict FDA guidelines in an FDA-registered, cGMP-certified facility.
Q: Do you conduct third-party testing on your products?
A: Yes, we use ISO 17025 accredited labs to test our supplements for purity and potency.
Q: What is your return policy?
A: We offer a 60-day money-back guarantee for our U.S. customers. More details can be found in our return policy section.
Q: Can you detail your shipping policy?
A: Orders over $50 qualify for free standard shipping, and subscription orders ship free. Standard delivery takes 3-5 business days within the US, with expedited options available.
Q: Are any of your products Kosher?
A: While some ingredients are Kosher-certified, our products as a whole are not.
Q: Where are your products manufactured?
A: All Fitkick products are made in the USA. We plan to include this information on our labels in the future.
Q: Why isn't the cGMP certification on your product labels?
A: Although our facilities are cGMP compliant, we're working on adding this certification to our labels.
Q: Do you offer international shipping?
A: Currently, we do not ship internationally, but we're looking to expand soon.